Can I change the email address the subscription gift was sent to? Can I change the gift details?

Sometimes your customers will mistype their gift recipient's email address and you'll need to edit it. To do so, go into your Shopify dashboard, and navigate to Conjured Subscriptions. Navigate to the View > Subscribers page and search by the gift giver's email address (*not* the recipient's). Click on the gift giver and then select the "Past Orders" tab. 

Find the unredeemed gift order and click the "update gift details" link. From there you'll be able to edit what type of subscription was gifted, what quantity was gifted, the gift recipient details, the gift message, and the schedule date. You can even resend the gift email if need be.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us