What happens if a membership charge fails?
When a membership charge fails, you have the option of sending the member an email and attempting rebilling. In order to set up this email and your rebilling attempts, head to the Email Settings tab of the membership details page and scroll down to the section marked "Rebilling attempts".
When you enable rebilling attempts, you can set both how many times you want to attempt rebilling if the charges keep failing, and how often Conjured Memberships should attempt to rebill the membership.
Each time the membership charge fails, the Failed Charge email will send to your customer.
Like all emails in Conjured Memberships, the body of the email supports full HTML markup. For more information on how to add imagery to your email, refer to the tutorial Can I add images to the emails sent by Conjured Memberships? What about HTML?. Alternately, you can set your emails to be sent by Klaviyo by following the instructions in the tutorial How do I set up membership emails to send from Klaviyo?. You can also opt to use Churnbuster to handle your rebilling emails using the tutorial Does Conjured Memberships integrate with Churnbuster?.