Can I send my members an email if they cancel their membership?

You sure can! Head over the Email Settings tab within your membership details page and scroll down to the "Cancelled Membership Email" section.

This email is sent when a membership is cancelled, either by the member, by the admin, or when they've exhausted their rebilling attempts after a failed charge.

Like all emails in Conjured Memberships, the body of the email supports full HTML markup. For more information on how to add imagery to your email, refer to the tutorial Can I add images to the emails sent by Conjured Memberships? What about HTML?. Alternately, you can set your emails to be sent by Klaviyo by following the instructions in the tutorial How do I set up membership emails to send from Klaviyo?.