How can I implement Free Shipping as a perk to my members?

For "Prime"-style membership programs, you may want to offer your members free shipping. Here's a simple guide to enable it:

Step 1: Enable the Free Shipping Perk

Go to the Perks tab in your membership settings.
Turn on the "Free Shipping" option.
Select the correct membership tier from the dropdown on the left.

Step 2: Create a Free Shipping Discount

In the "Free Shipping" perk, you’ll be able to set up an automatic discount that provides free shipping for active members of a specific tier.
You must enable this perk for each tier you want to offer free shipping to:

The Shipping Names must match the name of the shipping rate exactly in order for it to work and should be separated by commas (like "Standard,Expedited"):

Step 3: Publish the Free Shipping Discount

Publish the discount for it to work. This only needs to be done once, even if you have multiple membership tiers using the Free Shipping perk.
Publishing the free shipping discount creates an automatic app discount in Shopify’s Discounts section.

Managing the Free Shipping Discount

You can disable or delete the discount at any time from:
- The Discounts section in Shopify, or
- Directly within the membership perk settings.

What Members See

The Discount Name you enter will show up to customers when the free shipping is applied at checkout.

How the Free Shipping Works for Members

When a customer adds a membership to their cart, the corresponding free shipping discount will automatically apply to their order.
The members do not need to buy the membership separately before enjoying free shipping – it all happens in a single checkout.

If you would prefer to use Intuitive Shipping or Bespoke Shipping apps, you can refer to the associated help article to enable free shipping for your members:

Sending the error report for the discount (if there is one)

When an issue with the discount functions arises, we will need you to share the error report for the discount. If a function is executed and an error occurs, a warning notification will appear on the relevant page in the Shopify admin. Specifically, you should see the warning notification on the Discounts page.

The warning notification provides details about when the errors started occurring. To share the error report, follow these steps:

From the Shopify admin, navigate to the page that's associated with the executed function.
Click the warning notification.
Click Share the error reports with.
Choose to include every time the customization ran within the last 24 hours.
Click Share.

If you have any questions or encounter any issues, email us at support@conjured.co .